MR LIGHT SKIN

At Mr. Light Skin, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your product, we offer a straightforward return and refund policy:

• Eligibility for Returns:

  • Products can be returned within 30 days of purchase.
  • Items must be unused, unopened, and in their original packaging.

• Return Process:

  • To initiate a return, please contact our customer service team at jordandaynewlife@gmail.com to obtain a Return Authorization (RA) number.
  • Include your order number and the reason for the return in your request.

• Refund Process:

  • Once we receive and inspect your returned item, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.
  • Please note that shipping costs are non-refundable.

If you have any questions or concerns regarding your return or refund, please don’t hesitate to reach out to our customer service team for assistance. Your satisfaction is our priority!

At Mr. Light Skin, we are committed to delivering your products promptly and securely. Here’s what you need to know about our shipping policy:

• Processing Time:

  • Orders are typically processed within 3-5 business days. You will receive a confirmation email once your order has been shipped.

• Shipping Methods:

  • We offer a standard shipping domestic  and international.

• Delivery Time:

  • Delivery times may vary based on your location and the shipping method selected. Standard shipping typically takes 3-5 business days.

• Shipping Rates:

  • Flat rate shipping is avaiable for domestic and international.

• International Shipping:

  • We currently offer international shipping to select countries. Please note that additional customs fees or import duties may apply, and these are the responsibility of the customer.

• Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment.

If you have any questions or need assistance with your order, please feel free to contact our customer service team. We appreciate your business and are here to help!